Personal experiences
Many of our clients have sent glowing, complimentary thankyous and would be happy to give you a personal recommendation. You are welcome to contact them for references and detailed stories.
| Art & Martha Segal, Tucson Az USA
Once I contacted Alex, I knew he would do a good job, as he expeditiously responded to my email and answered all our questions. All 26 of the others were thrilled with our arrangements, and more thrilled upon completion of our two day customized tour, as Alex did everything we wished, saved us a bunch of money and supplied us with two outstanding guides... Read more...>>>
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| Paul Muench, Washington, D.C. USA
Dear Alex, My two traveling companions (Janet and Ali) and I would like to express our deepest appreciation to you, our guide Lena, and our driver for making our three days in St. Petersburg a fantastic experience. All the way from our pre-cruise e-mail planning to our final departure leaving your wonderful city, everything was handled perfectly. Your flexibility in being able to customize... Read more...>>>
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| Soraya Kazmi, London, Great Britain
Having visited St. Petersburg, I see why it would have been difficult for the other tour companies to accommodate us, as Alex would often carry the wheelchair up the various staircases, but never made us feel like it was a problem or a burden and was always happy to help. I would definitely use Alex's tours if I ever go to Russia again, as I think it's great value for money and they made our trip to St. Petersburg perfect! I would also recommend Alex's tours to anyone, not only people with mobility problems... Read more...>>>
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| Fred and Lois Burch, Saskatchewan, Canada
We spent 5 days in Moscow and 5 in St. Petersburg in April/May 2010 and, as others have noted, everything was perfect! We concur with all of the highly positive statements in the other testimonials but what we really want to say is that Alex of Alex's Tours and Travel sells, in part, confidence... Read more...>>>
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| Michael P. Tierney, Greenwich, CT, U.S.A.
Russia is not an easy country for foreigners to navigate by themselves. However, Alex and his carefully vetted team made her endlessly fascinating history, art, politics, architecture, people and traditions come alive for my family in a highly memorable and enjoyable manner... Read more...>>>
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| Donnell Alexander and Craig Thornley, Auckland, New Zealand
Alex was a superb navigator through both the geography and organisational logistics of St Petersburg, allowing us to make the most of our time in this beautiful city. He was punctual and trustworthy, in addition to being friendly and professional at all times... Read more...>>>
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| Dr. Anthony Moulton and Monica Eischen, Atlanta, Georgia, USA
We were extremely pleased with Alex's assistance in every respect. Alex and the guides he arranged for us in both cities were deeply knowledgable in Russian history and contemporary life, completely fluent in English, and - certainly the most important consideration - extremely welcoming and pleasant companions. We will return.... Read more...>>>
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| Nancy and John Wingelaar, Salt Lake City, Utah
We consider ourselves very lucky to have met Alex Polenov on our Caribbean cruise with Carnival Cruise Line. He was our guest administrator and was so helpful and polite that we became... Read more...>>>
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| Kevin and Tina Torres, San Francisco, California, USA
Our trip to St. Petersburg was a delightful experience, due in large part to the exceptional service provided by Alex's Tours and Travel. The trip was an adventurous one for my wife and me because it was our first time in Russia, the alphabet and language were new to us, and we brought our 1-1/2-year-old daughter.... Read more...>>>
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| Penny Allen, Canada
Even though we had only one day to take in the sights of St. Petersburg, Alex's Tours and Travel was most accomodating to our needs. We saw all the highlights, and it was the best way to see an unfamiliar city in a short amount of time... Read more...>>>
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| Susan Shanley, Sacramento, California
I was introduced to Alex's Tours & Travel by very good friends about two years before I actually traveled to St. Petersburg. During that time my seemingly never-ending e-mails with questions about travel to Russia were answered quickly, thoroughly, and accurately (as time would tell!)... Read more...>>>
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| Lori Christopher Glenn, Charleston SC, USA
It had always been a dream of mine to visit St. Petersburg. The opportunity arose when my aunt and I attended a family reunion in Finland. I like to travel independently but have travelled enough to know that some places must be seen with local guides. St. Petersburg is one of those places as the history is so incredibly rich... Read more...>>>
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| Garth and Darleen Treude, Scottsdale, AZ, USA
Visiting St. Petersburg and Moscow is truly a wonderful and exciting event. Our trip was a huge success and produced lifetime memorable moments thanks to our guide Luda and newly found good friend Alex Polenov. ... Read more...>>>
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| John & Evelyn Haught, Falls Church, VA., USA
From our first e-mail exchange everything became simplified. They handled all the bureaucratic paper work required to apply for a Russian visa; found us a spacious, well-appointed apartment in a top location; developed an itinerary tailored to our limited time-frame and special interests; and treated us like VIP guests from the moment they met us at the airport.... Read more...>>>
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| Gary Smith, San Francisco, California
When you are in an unknown country for the first time, it's hard to make your way without native people to help you. I believe today's tourist vitally needs the company of a reliable and caring companion... Read more...>>>
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| Daniel, Andra and Danny Barber, Detroit, Michigan
Ours was a very special experience. We were there in St. Petersburg two times to adopt a baby. A company in St. Petersburg was helping us, but they only took care of adoption arrangements... Read more...>>>
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| Fishing with Bob and Sandy Lanier from Fort Worth, Texas
A photoreport on how we went fishing on a beautiful river with Bob and Sandy Lanier from Fort Worth, Texas. The fishing included a traditional Russian picnic with barbecue (shashlik)... Read more...>>>
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